Privacy Policy

Bobbin Productions
Last Updated: 6th February 2025

Bobbin Productions (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or interact with our services.

1. Information We Collect

We collect and process the following types of personal data:

  • Personal Information: Name, email address, phone number, and any information you provide when contacting us.
  • Technical Data: IP address, browser type, device type, and operating system.
  • Usage Data: Information on how you use our website, including pages visited, time spent, and interaction with elements.
  • Marketing & Tracking Data: Data collected via cookies and tracking technologies for analytics and advertising purposes.

2. How We Collect Your Data

We collect data through:

  • Forms on Our Website: When you fill out a contact form or sign up for our services.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to track user interactions and improve our services.
  • Third-Party Services: We use analytics and advertising tools that automatically collect data when you visit our website.

3. How We Use Your Data

We use the collected data to:

  • Improve our website and services.
  • Analyze user behavior to enhance user experience.
  • Track and retarget advertisements.
  • Monitor website performance and security.
  • Communicate with you regarding inquiries and service updates.

4. Tracking & Cookies

We use various tracking technologies to improve our services and advertising:

4.1. Analytics & Tracking Tools

  • Google Tag Manager: Manages tracking scripts and marketing tags.
  • Google Analytics 4 (GA4): Tracks website interactions and user behavior.
  • Hotjar: Collects heatmaps, session recordings, and feedback.

4.2. Advertising & Retargeting

  • Meta Pixel: Enables tracking for Facebook and Instagram advertising.
  • Google Ads: Collects data for Google ad campaigns and retargeting.

For more details on managing cookies, refer to our [Cookie Policy].

5. Data Sharing & Third Parties

We do not sell or rent personal data. However, we share data with third parties for the following purposes:

  • Service Providers: We share data with analytics and advertising platforms to improve our services.
  • Legal Requirements: If required by law, we may share your data with authorities.
  • Business Transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to a third party.

6. Your Rights & Choices

You have the right to:

  • Access Your Data: Request a copy of the personal data we hold.
  • Correct Your Data: Request corrections if your information is inaccurate.
  • Delete Your Data: Request deletion of your data, subject to legal obligations.
  • Opt-Out of Tracking: Adjust cookie settings via your browser or use third-party opt-out tools (e.g., Google Analytics Opt-out Browser Add-on).

For any requests, contact us at info@bobbin.video.

7. Data Security

We implement security measures to protect your data. However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only as long as necessary for our business operations and legal obligations.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Information

If you have any questions or concerns regarding this policy, contact us at:

Bobbin Productions
Unit 12, The 1929 Shop, 18 Watermill Wy, London SW19 2RD
Email: info@bobbin.video